In a busy clinic, the front desk is the heart of patient communication. ViVpod frees up your staff from repetitive calls, allowing them to focus on the patients in front of them. Our AI provides a confidential, reliable, and always-available point of contact for your practice.
How ViVpod Helps Healthcare:
- Patient Appointment Booking: Syncs with your EMR/EHR calendar to schedule, reschedule, or cancel appointments.
- FAQ Answering: Answers common questions about office hours, location, insurance, and appointment preparation.
- Prescription Refill Requests: Securely takes refill requests and forwards them to the appropriate staff.
- After-Hours Answering: Provides patients with a helpful resource outside of normal business hours, reducing non-urgent calls to your on-call staff.
Improve patient satisfaction and streamline your front-office operations with a HIPAA-compliant communication solution.